Section 1
What this covers
- This policy covers craftedforcommunity.com and the emails you exchange with me, Crafted for Community, LLC (“I”, “me”).
- It doesn't cover the HOA websites I build. Each has its own privacy policy from its HOA. On those sites I handle residents' information only on the HOA's behalf, under Section 8 of the service terms.
Section 2
What I collect
- What you send me. When you fill in the get-started form: your name, email, role, your HOA's name and number of homes, its current website, and your answers about features and timing. When you email me: whatever you write.
- Nothing else on purpose. This site uses no cookies, no analytics and no advertising or tracking tools. The sign-in page isn't connected yet and collects nothing.
- Server logs. Like any website, the hosting service briefly logs technical details of each visit, such as IP address and browser, to keep the site running and secure.
Section 3
How I use it
- To reply to you, to understand your HOA, and to prepare a preview or a quote if you ask for one.
- If your HOA becomes a client, to work with you under the service terms.
- I don't add you to a mailing list, I don't sell your information, and I don't share it with anyone except the services below.
Section 4
Who handles it for me
- Vercel hosts this site and runs the get-started form.
- Resend delivers each form submission to my inbox.
- Zoho runs my email at hello@craftedforcommunity.com.
- Each handles your information only to provide its service to me.
Section 5
How long I keep it
- Form submissions and emails stay in my inbox while they're useful for our conversation. Ask, and I'll delete them.
- For clients, I keep records for the length of our agreement and as long afterward as tax and business records require.
Section 6
Your choices
- Email hello@craftedforcommunity.com to ask what I have about you, to correct it, or to delete it. I'll reply within 30 days, usually much sooner.
Section 7
Everything else
- Children. This site is for HOA boards and isn't meant for children under 13. I don't knowingly collect their information.
- Changes. If this policy changes, I'll post the new version here with a new date.